Shipping Policy

Domestic Shipping (United States)

Standard Shipping

  • Free shipping on all orders over $50
  • Orders under $50: $5.99 flat rate
  • Delivery time: 3-5 business days
  • Processing time: 1-2 business days

Express Shipping

  • Available for all orders
  • Flat rate: $12.99
  • Delivery time: 1-2 business days
  • Processing time: Same day (if ordered before 2 PM EST)

International Shipping

Standard International

  • Available to select countries
  • Delivery time: 7-14 business days
  • Processing time: 1-2 business days
  • Customs and import duties may apply

International Express

  • Available to select countries
  • Delivery time: 3-5 business days
  • Processing time: Same day (if ordered before 2 PM EST)
  • Customs and import duties may apply

Shipping Methods

USPS

United States Postal Service for domestic and international shipments.

FedEx

FedEx Express for expedited domestic and international shipments.

Tracking Information

  • All orders include tracking numbers
  • Tracking information is sent via email once the order ships
  • Track your order through our website or the carrier's website
  • Real-time updates on delivery status

Shipping Restrictions

  • We do not ship to PO Boxes for international orders
  • Some items may be restricted in certain countries
  • Customs clearance may delay delivery
  • Additional shipping charges may apply for remote locations

Need Help?

If you have any questions about our shipping policy, please contact our customer service team:

  • Email: shipping@xcicrafts.com
  • Phone: (555) 123-4567
  • Hours: Monday-Friday, 9 AM - 5 PM EST